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	<title>Campbell White</title>
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	<link>http://www.campbellwhite.net</link>
	<description>Executive Soft Skills Training</description>
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		<title>Great Video on Feedback &amp; Assessment &#8211; 20/20 Insight</title>
		<link>http://www.campbellwhite.net/great-video-on-feedback-assessment-2020-insight/</link>
		<comments>http://www.campbellwhite.net/great-video-on-feedback-assessment-2020-insight/#comments</comments>
		<pubDate>Wed, 14 Apr 2010 17:15:37 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=805</guid>
		<description><![CDATA[20/20 Insight gives a great quick understanding of the need for assessment and feedback in the classroom as well as the need for training reinforcement. 20/20 Insight. Great Video on Feedback &#038; Assessment &#8211; 20/20 Insight is a post from: Campbell White<p><a href="http://www.campbellwhite.net/great-video-on-feedback-assessment-2020-insight/">Great Video on Feedback &#038; Assessment &#8211; 20/20 Insight</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p>20/20 Insight gives a great quick understanding of the need for assessment and feedback in the classroom as well as the need for training reinforcement.</p>
<p><a href="http://www.2020insight.net/movie/">20/20 Insight</a>.</p>
<p><a href="http://www.campbellwhite.net/great-video-on-feedback-assessment-2020-insight/">Great Video on Feedback &#038; Assessment &#8211; 20/20 Insight</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<slash:comments>0</slash:comments>
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		<title>Soft Skills for current Work Force</title>
		<link>http://www.campbellwhite.net/soft-skills-for-current-work-force/</link>
		<comments>http://www.campbellwhite.net/soft-skills-for-current-work-force/#comments</comments>
		<pubDate>Sat, 03 Apr 2010 08:29:55 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=746</guid>
		<description><![CDATA[Soft Skills isn&#8217;t just a need for those entering the work force but for heightened productivity to those who are already there.  This article published by Iowa State University seeks to create awareness.  Click here to read on. Soft Skills for current Work Force is a post from: Campbell White<p><a href="http://www.campbellwhite.net/soft-skills-for-current-work-force/">Soft Skills for current Work Force</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p>Soft Skills isn&#8217;t just a need for those entering the work force but for heightened productivity to those who are already there.  <a title="Soft Skills for Work Force" href="http://www.extension.iastate.edu/news/2010/feb/121701.htm">This article</a> published by Iowa State University seeks to create awareness.  <a title="Soft Skills for Work Force" href="http://www.extension.iastate.edu/news/2010/feb/121701.htm">Click here</a> to read on.</p>
<p><a href="http://www.campbellwhite.net/soft-skills-for-current-work-force/">Soft Skills for current Work Force</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>Ascent of the Accent</title>
		<link>http://www.campbellwhite.net/ascent-of-the-accent/</link>
		<comments>http://www.campbellwhite.net/ascent-of-the-accent/#comments</comments>
		<pubDate>Sat, 03 Apr 2010 08:15:35 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=739</guid>
		<description><![CDATA[Here is a great online article on the purpose of Accent training in the BPO and its incredible affect to capture the empathy of foriegn customers.  Its title, &#8216;the descent of the accent&#8217; suggests poor accent training from various firms who don&#8217;t really have the goods to deliver true American accent results.  The article further [...]<p><a href="http://www.campbellwhite.net/ascent-of-the-accent/">Ascent of the Accent</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p>Here is a great online article on the purpose of Accent training in the BPO and its incredible affect to capture the empathy of foriegn customers.  Its title, &#8216;the descent of the accent&#8217; suggests poor accent training from various firms who don&#8217;t really have the goods to deliver true American accent results.  The article further states &#8220;The decreasing hostility might be because of enhanced training.&#8221;  You can read the article, then find out why Campbell White is the only solution for the best accent training in India.</p>
<p><a title="Ascent of the Accent" href="http://www.hinduonnet.com/thehindu/mp/2006/07/08/stories/2006070803200100.htm">Click here</a> to read on</p>
<p><a href="http://www.campbellwhite.net/ascent-of-the-accent/">Ascent of the Accent</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<title>Soft Skills Definition</title>
		<link>http://www.campbellwhite.net/soft-skills-definition/</link>
		<comments>http://www.campbellwhite.net/soft-skills-definition/#comments</comments>
		<pubDate>Wed, 31 Mar 2010 08:44:11 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=633</guid>
		<description><![CDATA[Wikipedia has a wonderful working definition of the term Soft Skills.  Soft Skills Def:  A sociological term relating to a person&#8217;s &#8220;EQ&#8221; (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.[1] Soft skills complement hard skills (part of a person&#8217;s IQ), which [...]<p><a href="http://www.campbellwhite.net/soft-skills-definition/">Soft Skills Definition</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p>Wikipedia has a wonderful working definition of the term Soft Skills. </p>
<p><strong><span style="text-decoration: underline;">Soft Skills Def:</span></strong>  A sociological term relating to a person&#8217;s <a title="Emotional Intelligence Quotient" href="http://en.wikipedia.org/wiki/Emotional_Intelligence_Quotient">&#8220;EQ&#8221; (Emotional Intelligence Quotient)</a>, the cluster of personality traits, social graces, communication, <a title="Language" href="http://en.wikipedia.org/wiki/Language">language</a>, personal habits, friendliness, and optimism that characterize relationships with other people.<a href="http://en.wikipedia.org/wiki/Soft_skills#cite_note-0">[1]</a> Soft skills complement hard skills (part of a person&#8217;s IQ), which are the occupational requirements of a job and many other activities.   &#8212;- A person&#8217;s soft skill EQ is an important part of their individual contribution to the success of an <a title="Organization" href="http://en.wikipedia.org/wiki/Organization">organization</a>. Particularly those organizations dealing with customers face-to-face are generally more successful if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organization.<a href="http://en.wikipedia.org/wiki/Soft_skills#cite_note-1">[2]</a> For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications.  &#8212;It has been suggested that in a number of professions soft skills may be more important over the long term than occupational skills. The legal profession is one example where the ability to deal with people effectively and politely, more than their mere occupational skills, can determine the professional success of a lawyer.</p>
<p>Click on this <a href="http://en.wikipedia.org/wiki/Soft_skills">Wikipedia link </a>to read the entire definition</p>
<p><a href="http://www.campbellwhite.net/soft-skills-definition/">Soft Skills Definition</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<title>Phonetics:  The sounds of American English</title>
		<link>http://www.campbellwhite.net/phonetics-the-sounds-of-american-english/</link>
		<comments>http://www.campbellwhite.net/phonetics-the-sounds-of-american-english/#comments</comments>
		<pubDate>Sat, 27 Mar 2010 11:59:04 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=586</guid>
		<description><![CDATA[Take a look at the following helpful link.  You can see American English sounds by video up close &#62;  Phonetics: The sounds of American English. Phonetics: The sounds of American English is a post from: Campbell White<p><a href="http://www.campbellwhite.net/phonetics-the-sounds-of-american-english/">Phonetics:  The sounds of American English</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-589" href="http://www.campbellwhite.net/phonetics-the-sounds-of-american-english/phonetics/"><img class="size-medium wp-image-589 alignleft" title="Phonetics" src="http://www.campbellwhite.net/wp-content/uploads/2010/03/Phonetics-300x187.jpg" alt="Phonetics 300x187 Phonetics:  The sounds of American English" width="300" height="187" /></a><a href="http://www.uiowa.edu/~acadtech/phonetics/english/frameset.html"></a></p>
<p><a href="http://www.uiowa.edu/~acadtech/phonetics/english/frameset.html"> </a></p>
<p>Take a look at the following helpful link.  You can see American English sounds by video up close &gt;  <a href="http://www.uiowa.edu/~acadtech/phonetics/english/frameset.html">Phonetics:  The sounds of American English</a>.</p>
<p><a href="http://www.campbellwhite.net/phonetics-the-sounds-of-american-english/">Phonetics:  The sounds of American English</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<title>Deccan Herald: What to do Mrs Dixit, we are like this only!</title>
		<link>http://www.campbellwhite.net/what-to-do-mrs-dixit-we-are-like-this-only/</link>
		<comments>http://www.campbellwhite.net/what-to-do-mrs-dixit-we-are-like-this-only/#comments</comments>
		<pubDate>Sat, 27 Mar 2010 07:50:55 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=543</guid>
		<description><![CDATA[Here&#8217;s a link to the latest Deccan Herald article on Soft Skills.  I&#8217;m not sure how accurate every comment is, I have met so many kind and respectable Indians to get a more accurate impression.  Still the article highlights the need for softskills in dealing with international clients.  What to do Mrs Dixit, we are [...]<p><a href="http://www.campbellwhite.net/what-to-do-mrs-dixit-we-are-like-this-only/">Deccan Herald: What to do Mrs Dixit, we are like this only!</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://www.deccanherald.com/content/60285/what-do-mrs-dixit-we.html"><img src="http://www.campbellwhite.net/wp-content/uploads/2010/03/liv-public-polite.jpg" alt="liv public polite Deccan Herald: What to do Mrs Dixit, we are like this only!"  title="Deccan Herald: What to do Mrs Dixit, we are like this only!" /></a></p>
<p>Here&#8217;s a link to the latest Deccan Herald article on Soft Skills.  I&#8217;m not sure how accurate every comment is, I have met so many kind and respectable Indians to get a more accurate impression.  Still the article highlights the need for softskills in dealing with international clients.  <a href="http://www.deccanherald.com/content/60285/what-do-mrs-dixit-we.html">What to do Mrs Dixit, we are like this only!</a>.</p>
<p><a href="http://www.campbellwhite.net/what-to-do-mrs-dixit-we-are-like-this-only/">Deccan Herald: What to do Mrs Dixit, we are like this only!</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<slash:comments>0</slash:comments>
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		<title></title>
		<link>http://www.campbellwhite.net/i-speak/</link>
		<comments>http://www.campbellwhite.net/i-speak/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 05:25:53 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[Highlight]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=418</guid>
		<description><![CDATA[As India’s premiere Corporate Soft Skills training company we have a perfect solution to grow your business. With an in-country staff comprising more than 100 years of combined experience in more than 49 countries we bring a fresh new vantage point on your organizations communication and team structure.  Learn More&#8230; is a post from: Campbell [...]<p><a href="http://www.campbellwhite.net/i-speak/"></a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://www.campbellwhite.net/about-cw/who-are-we/"><img class="size-full wp-image-420 aligncenter" title="ispeak1" src="http://www.campbellwhite.net/wp-content/uploads/2010/03/ispeak1.jpg" alt="ispeak1 " width="500" height="332" /></a></p>
<p><a href="http://www.campbellwhite.net/wp-content/uploads/2010/03/ispeak1.jpg"> </a></p>
<p>As India’s premiere Corporate Soft Skills training company we have a perfect solution to grow your business. With an in-country staff comprising more than 100 years of combined experience in more than 49 countries we bring a fresh new vantage point on your organizations communication and team structure.  <a href="http://www.campbellwhite.net/about-cw/who-are-we/">Learn More&#8230;</a></p>
<p><a href="http://www.campbellwhite.net/i-speak/"></a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<item>
		<title>About CW</title>
		<link>http://www.campbellwhite.net/about-us/</link>
		<comments>http://www.campbellwhite.net/about-us/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 05:06:13 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=404</guid>
		<description><![CDATA[About Campbell White Campbell White is a Soft Skills and Language Training Company, founded, developed, and run by foreign born professionals, along with Indians who have lived abroad. Each of our foreign course developers have been immersed in the Indian culture for a minimum of 1 year, making them well-suited to help enhance the western communication [...]<p><a href="http://www.campbellwhite.net/about-us/">About CW</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<div>
<p><strong></strong></p>
<h1 style="text-align: center;"><a href="http://www.campbellwhite.net/wp-content/uploads/2010/03/team.jpg"><img class="alignnone size-medium wp-image-492" title="team" src="http://www.campbellwhite.net/wp-content/uploads/2010/03/team-300x198.jpg" alt="team 300x198 About CW" width="300" height="198" /></a></h1>
<h1><strong><span>About Campbell White</span></strong></h1>
<p class="MsoNormal"><span>Campbell White is a Soft Skills and Language Training Company, founded, developed, and run by foreign born professionals, along with Indians who have lived abroad. Each of our foreign course developers have been immersed in the Indian culture for a minimum of 1 year, making them well-suited to help enhance the western communication skills of our Indian partners.</span></p>
<p class="MsoNormal"><span> </span></p>
<h1><strong><span>What sets us apart?</span></strong></h1>
<p class="MsoNormal"><span>Campbell White&#8217;s Soft Skills Trainers are all native English speakers. Not only that, they are also communications professionals. We have built a team that excels in verbal, written, and media communication. From the back-office staff to the trainers on the field, you can be assured you are dealing with communicators who possess the necessary soft skills to train you effectively.</span></p>
<p class="MsoNormal"><span> </span></p>
<h1><strong><span>Why Soft Skills Training?</span></strong></h1>
<p class="MsoNormal"><span>In a global economy, to compete and succeed in today&#8217;s business world, your communication skills cannot simply be &#8216;good enough&#8217;. Your business partners and customers demand that you communicate at a world-class level.  Who better to bring you training than a team of expats and locals working in tandem.</span></p>
<p class="MsoNormal"><span> </span></p>
<h1><strong><span>Why Campbell White?</span></strong></h1>
<p class="MsoNormal"><span>Campbell White strives to maintain a competent, versatile and reliable core of training professionals to confidently fulfill your training requirements.  Our methodology couples expats with skilled local trainers to achieve the highest comprehension and retention.</span></p>
<p class="MsoNormal"><span> </span></p>
<h2><strong><span>We offer</span></strong></h2>
<ul>
<li>International expat trainers proficient in English and culture</li>
<li>Highly groomed local trainers working in tandem with expats</li>
<li>Flexible training options for targeted deployments</li>
<li>Training facilities across India</li>
</ul>
<p class="MsoNormal"><span> </span></p>
<h2><strong><span>We Promise</span></strong></h2>
<p class="MsoNormal">
<ul>
<li>Tangible results in US/International English articulation</li>
<li>Imparting of confidence and professionalism</li>
<li>Assessment &amp; certification measuring accurate skill quotient</li>
</ul>
<p class="MsoNormal"><span> </span></p>
<h1><strong><span>Locations</span></strong></h1>
<p class="MsoNormal"><span>Campbell White is headquartered in Bangalore, with several training facilities across India in Mumbai, Hyderabad, Tiruchirapally and Chennai.</span></p>
<p class="MsoNormal"><span>However, because our training is personalized, we can bring our training to you. In your office, at your pace, Campbell White Executive Soft Skills Training is your best choice.</span></p>
</div>
<p><a href="http://www.campbellwhite.net/about-us/">About CW</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<title>Conflict Resolution</title>
		<link>http://www.campbellwhite.net/conflict-resolution/</link>
		<comments>http://www.campbellwhite.net/conflict-resolution/#comments</comments>
		<pubDate>Fri, 27 Feb 2009 17:12:40 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=267</guid>
		<description><![CDATA[As Managers a great deal of our time is taken up with employee counseling, and corporate infighting. You will never be able to completely stop it in any company with more than two employees. However, there are some proven methods in dealing with and overcoming conflicts in the workplace:   Get to the root: As [...]<p><a href="http://www.campbellwhite.net/conflict-resolution/">Conflict Resolution</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: small;"><span style="font-family: Times New Roman;">As Managers a great deal of our time is taken up with employee counseling, and corporate infighting. You will never be able to completely stop it in any company with more than two employees. However, there are some proven methods in dealing with and overcoming conflicts in the workplace:<br />
 </span></span></p>
<ul type="disc">
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-size: small;"><span style="font-family: Times New Roman;"><span style="text-decoration: underline;">Get to the root:</span> As with any problem we encounter in our professional careers, if you just smooth things over, the overall problem could remain and resurface at a later, and perhaps more inopportune time.</span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-size: small;"><span style="font-family: Times New Roman;"><span style="text-decoration: underline;">See it from their side:</span> Every story has two sides. To solve the problem efficiently, you will have to put yourself in their place and see it from their side as well. &#8220;<em>Because I said so&#8221; </em>may work with children, but not professional adults.</span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-size: small;"><span style="font-family: Times New Roman;"><span style="text-decoration: underline;">Finding a workable solution:</span> It is your job as a manager to counsel your employees through these difficult issues. You have to take the time to really understand the issue. Many managers say they have an open door policy, but their subordinates know the moment they walk through that door there will be a cost. They must have confidence you will be judicious and confidential when called upon to do so.</span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-size: small;"><span style="font-family: Times New Roman;"><span style="text-decoration: underline;">Going around the mountain: </span>Sometimes we climb mountains we would be better off going around. The key is knowing when and how to do that.</span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-size: small;"><span style="font-family: Times New Roman;"><span style="text-decoration: underline;">Reconciliation:</span> No matter who is involved in the conflict, they will have to be able to work together going forward. You have to do more as a manager than say <em>&#8220;OK, I guess that settles it then&#8230;&#8221;</em> Now back to work! You as a responsible manager will have to take the extra steps needed to accomplish this goal.</span></span></li>
</ul>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-size: small;"><span style="font-family: Times New Roman;"><a href="http://www.campbellwhite.net/?page_id=17">Contact</a> Campbell White to schedule conflict resolution training today</span></span></p>
<p><a href="http://www.campbellwhite.net/conflict-resolution/">Conflict Resolution</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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		<title>One Email can cause a lot of damage!</title>
		<link>http://www.campbellwhite.net/campbell-white-knows/</link>
		<comments>http://www.campbellwhite.net/campbell-white-knows/#comments</comments>
		<pubDate>Tue, 09 Dec 2008 13:21:08 +0000</pubDate>
		<dc:creator>CW Trainer</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.campbellwhite.net/?p=58</guid>
		<description><![CDATA[Campbell White knows that email is an essential part of your company&#8217;s professional image.  Many times the first impression your company makes is through email correspondence. How are your employees communicating with your clients? This can speak volumes of the way you conduct business. In some cases it can be the difference between landing and [...]<p><a href="http://www.campbellwhite.net/campbell-white-knows/">One Email can cause a lot of damage!</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
]]></description>
			<content:encoded><![CDATA[<p>Campbell White knows that email is an essential part of your company&#8217;s professional image.  Many times the first impression your company makes is through email correspondence. How are your employees communicating with your clients? This can speak volumes of the way you conduct business. In some cases it can be the difference between landing and losing an account.</p>
<p>‘Email Savvy’ is Campbell White’s solution to email and text based communication inadequacies.  Choose either the one day or three day intensive training, with coaching and feedback, and let Campbell White help you turn disaster emailing into successful corporate impressions.</p>
<p><a href="http://www.campbellwhite.net/campbell-white-knows/">One Email can cause a lot of damage!</a> is a post from: <a href="http://www.campbellwhite.net">Campbell White</a></p>
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